ZEN Photoelectric Smoke Alarm Remote Control

Original price was: $34.00.Current price is: $24.95.

  • Hassle-free test/silence alarms
  • Optional wall mounting bracket
  • Compatible with ZEN Smoke Alarms
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Description

The ZEN wireless smoke alarm remote control is a supplementary optional device that is compatible with our ZEN wireless interconnected photoelectric smoke alarms (note it is not possible to have two remotes paired to the same smoke alarm group).

No rushing from room to room in a mad panic trying to silence all your interconnected smoke alarms – the hand-held remote control is a simple and convenient method to silence or test your photoelectric smoke detectors.


Why you will love this ZEN photoelectric smoke alarm remote control:

  • Simple test/silence interconnected smoke alarms
  • Includes mounting bracket for optional wall installation
  • 30 day easy returns – change your mind for any reason? No worries! Return the product to us for your money back

Press the hush button once and all interconnected smoke alarms will be silenced, except for the one which is detecting the real smoke – this allows you to quickly locate the source alarm or area. Press the hush button a second time and all interconnected smoke alarms in the group will become silenced.

Hush mode duration is 10 minutes, after which time normal operation will resume.

Note: only one remote control can be paired per smoke alarm group.

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How to Install

How to self-install ZEN Smoke Alarms

Step 1: Remove mounting bracket

Step 2: Install screws and attach to ceiling

Step 3: Affix smoke alarm to mounting bracket

ZEN Smoke Alarm bundle packs arrive to you interconnected - no need to sync them up in a group as we've already done it for you! Just switch on and install. To switch ON, press down in the centre of your alarm for 5+ seconds until you hear a single beep.
Shipping & Delivery

Shipping & Delivery

At ZEN Smoke Alarms, we aim to get your order to you quickly, safely, and with full transparency. All orders are shipped from within Australia (Brisbane) and are packed with care to ensure your smoke alarms arrive in perfect condition.

Order Processing Times

  • Orders placed before 12 pm AEST are typically dispatched the same business day.
  • Orders placed after 12 pm, on weekends, or public holidays are typically dispatched on the next business day.

You will receive a confirmation email once your order has been processed and another when it has been shipped.

Shipping Options

ZEN Smoke Alarms partners with Australia Post to provide reliable delivery nationwide. We offer:


Standard Shipping (Australia-Wide)

  • Estimated delivery: 2–5 business days depending on location.
  • Regional or remote areas may take slightly longer.

Express Shipping (Optional Upgrade)

  • Estimated delivery: 1–2 business days within major metro areas.

Standard shipping is FREE for all ZEN bundle pack orders (5-packs and above).

Tracking Your Order

All orders include tracking.

Once your parcel has been dispatched, you’ll receive a tracking link from Australia Post where you can follow your delivery in real time.

Missed Deliveries

Orders are sent with a signature required on delivery. If you are not home at time of delivery, Australia Post will contact you to make alternative collection arrangements from your nearest Post Office. Please follow the instructions provided in your tracking updates.

Shipping Addresses

Please ensure your shipping address is correct at the time of order.

ZEN Smoke Alarms cannot guarantee changes after dispatch.

Delivery Delays

We always work to meet the estimated delivery timeframes, but delays can sometimes occur due to:

  • Peak delivery periods
  • Weather disruptions
  • Courier network issues
  • Remote area processing

If your order appears delayed, contact us and we’ll assist promptly.

International Shipping

At this time, ZEN Smoke Alarms only ships within Australia.

If you require delivery outside Australia for commercial or bulk inquiries, please contact us. hello@zensmokealarms.com.au 

Warranty & Returns

Warranty

ZEN Smoke Alarms are manufactured under strict quality systems and individually tested before dispatch. We provide a non-transferable 2-year limited warranty to the original purchaser covering defects in materials or workmanship under normal residential use.

This warranty does not cover:

  • Incorrect installation or use not following our instructions
  • Damage caused by misuse, neglect (including lack of cleaning), modification, or unauthorised repair
  • Damage from pests, power surges, moisture, paint, dust ingress or physical impact
  • Expired products, end-of-life alerts, or batteries reaching normal depletion
  • Products that have been opened, tampered with, or improperly stored.

 

To make a warranty claim, you must provide:

  • A copy of your original ZEN Smoke Alarms order confirmation or sales receipt

ZEN Smoke Alarms may choose to repair, replace, or refund the product at our discretion.

 

Returns Policy (Change of Mind)

We want you to feel confident when purchasing  ZEN Smoke Alarms. If you change your mind or are not satisfied with your order, you may return it within 30 days of delivery.

 

To qualify for a change-of-mind return:

  • Products must be unused, uninstalled, and in original undamaged packaging
  • All accessories, screws, manuals, and mounting plates must be included
  • Products that have been installed, paired, activated, or marked cannot be returned.

 

Return Shipping

Return shipping is at the customer’s expense.

We recommend a trackable service, as customers are responsible for returned goods until they are received by ZEN Smoke Alarms.

Please include your name and order number clearly on the parcel.

 

Restocking Fee

$14.95 restocking and handling fee applies to all approved returns.

This fee covers inspection, processing, and re-handling.

The restocking fee does not apply to returns relating to manufacturing defects or warranty-approved issues.

 

Refund Process

Once your return is received and inspected, ZEN Smoke Alarms will process a refund for the product purchase price, minus the $14.95 restocking fee, within 2 business days.

Shipping charges are non-refundable.

If an item is returned used, damaged, or missing components, ZEN Smoke Alarms may refuse the refund or apply a partial refund at our discretion.

 

Incorrect, Faulty, or Damaged Items

If you receive an incorrect item or your order arrives damaged, please contact us at

📧hello@zensmokealarms.com.au within 7 days of delivery so we can resolve the issue promptly.

Product Data
ModelZEN-RC
Weight0.07kg
Dimensions40 x 15 x 92mm
Battery23A 12V replaceable alkaline battery
MountingWall mount or freestanding
CompatibilityCompatible with ZEN smoke alarm (model ZEN-10-WIP)
UsageIndoor usage. Note: can interconnect one remote control per smoke alarm group only
Operating distance30m
Warranty2 year full product warranty